There is a "Timeout SIP" in the config. What is it set to? If it is less than the the qualify interval, which I believe is 60 seconds, then the PIX will close the inbound hole for qualify traffic. We've got lots of phones at several remote sites all running behind PIX's and all being NAT'd to the same IP (per location) and everything works perfect if qualify is on. If we disable qualify, then the "SIP inbound hole" gets closed per the "Timeout SIP" and calls don't go through until the phone re-registers and the hole opens again (they can still call out).

Bill Gibbs wrote:
As a follow up those commands helped with the outbound calls but inbound still had issues. Asterisk would still show the peer UNREACHABLE. Turning off qualify has fixed the problem!

Bill

------------------------------------------------------------------------

*From:* Bill D'Anjou [mailto:[EMAIL PROTECTED]
*Sent:* Wednesday, August 23, 2006 12:47 PM
*To:* Asterisk Users Mailing List - Non-Commercial Discussion
*Cc:* Bill Gibbs
*Subject:* RE: [asterisk-users] Cisco PIX firewall and nat=yes

You might need:

fixup protocol sip 5060

fixup protocol sip udp 5060

in the PIX.... if these commands aren't supported you might need newer code.

Bill

    -----Original Message-----
    *From:* [EMAIL PROTECTED]
    [mailto:[EMAIL PROTECTED] *On Behalf Of *Bill
    Gibbs
    *Sent:* Wednesday, August 23, 2006 8:53 AM
    *To:* Asterisk Users Mailing List - Non-Commercial Discussion
    *Subject:* [asterisk-users] Cisco PIX firewall and nat=yes

    I have a Polycom 501 that works great from behind simple firewalls,
    like Dlink, etc however behind a Cisco PIX Firewall I see the
    register messages for the extensions on the Asterisk CLI but when I
    do a sip show peers I see:

    702/702                    x.x.x.x     D   N      54297    UNREACHABLE

    701/701                    x.x.x.x     D   N      54297    UNREACHABLE

    700/700                    x.x.x.x     D   N      54297    UNREACHABLE

    But I see stuff like

    n       Registered SIP '702' at x.x.x.x port 54297 expires 60

    I have a single phone with multiple extensions in the example above.
     As a test I changed that phone to a single extension (700), I see
    the Registered line but it still says UNREACHABLE.

    I know the Asterisk config is good because every device (soft, hard
    phone) works and I know the NAT works because I’ve tested that out.

    So…I’m thinking it has something to do with the PIX.  Any ideas?

    Bill


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