On 9/8/06, gc <[EMAIL PROTECTED]> wrote:
After using PauseQueueMember in my dialplan. I used 'show agents' cli to
show the agent status. It is still show that agent available. Here is the
output from asterisk console:
5156597 (Agent1 ) available at '[EMAIL PROTECTED]' (musiconhold is
'default')
5156598 (Agent2 ) not logged in (musiconhold is 'default')
Although Agent1 is indeed in pause mode.
Here is my dialplan:
exten => 881112,1,PauseQueueMember(|Agent/${CALLERIDNUM})
exten => 881112,n,Playback(vm-goodbye)
exten => 881112,n,Hanup
Am I doing somthing wrong?
I am using asterisk 1.2.9.1
Agents are agents. Not "queue members". You need to do "show queue"
in a queue where that agent is a member to see them paused.
--
Bird's The Word Technologies, Inc.
http://www.btwtech.com/
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