We can do attended transfers on the GXP-2000 just fine with a single
account.
When you have a call on Line 1, simply press Line 2 (Line 1 will be
put on hold automatically) and press SEND. Once the other party picks
up, you announce the call and then press TRNSFR and then press Line 1.
- Daniel
On Sep 20, 2006, at 11:12 AM, Faris Raouf wrote:
magnus wrote:
Hi all, could anyone share how to perform attended transfers with
Asterisk
and Grandstream SX2000's - we are able to perform blind transfers
with no
problem, but attended transfers fail - is it necessary to set two
line
identities on the phones to be able to do this?
Appreciate all input, thanks - Magnus
Funny you should ask -- I was going to ask the exact same question
about the GXP-2000 (is that the model you mean or is there a new
similar phone?). At any rate they both seem to have the same problem:
In order to do an attended transfer on the Grandstreams we have to
have two accounts defined on the phone (both on separate usernames/
numbers in our case - maybe you can do it with one?), one on Line 1
and one on Line 2.
Call comes in on Line 1. Put caller on hold. Dial person you want
to transfer to on Line 2. Then transfer.
I've tried pressing Line 2 until the identity of Line 1 comes up -
i.e. reuse Line 1 - but this does not work. Instantly fails.
The instruction manual gives completely different instructions but
these simply do not work.
And what is not clear is how the transfer works when using the
strange two account situation - is the transfer going * -> phone ->
person you are transferred to once transferred? (can reinvite = no
incidentally) or is the phone
This is all completely unlike the case with a Polycom where it just
lets you transfer with no problems and just one line.
I'm using the latest stable firmware on the Grandstreams - it has
been like this for all firmware versions I've used for over a year
now.
Faris.
_______________________________________________
--Bandwidth and Colocation provided by Easynews.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
_______________________________________________
--Bandwidth and Colocation provided by Easynews.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users