I got a bad batch of 360's where the hookswitch was damaged in shipping. Snom fixed this by sticking a piece of packing foam between the switch and the hook socket, wedging it into place. While this worked fine, I found I had to be careful unpacking the phone - if you just yanked on the foam, a small piece would tear off, wedging between the hookswitch and the socket. Then the hookswitch would become intermittent. Take the phone apart - it's not hard - and look for obstructions between the hookswitch and the frame.
-----Original Message----- From: Klaus Darilion [mailto:[EMAIL PROTECTED] Sent: Friday, September 29, 2006 7:49 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Off-hooking Snom hanset doesn't answer incoming call Olivier wrote: > Hi, > > Any advice on this one ? > > Sometimes off-hooking a Snom 320 handset doesn't answer a > multi-extension call : phones keep ringing while handset remains silent. > This occurs for 1 to 5% of incoming calls. > > The setup is bristuffed 1.2.10 Asterisk with Junghanns QuadBRI and 6.2.x > firmware Snom 320. > Every call comes from ISDN network. If the phone keeps ringing I guess it is a bug in the phone. I had a snom which had a broken switch (which detects off/on hook). regards klaus _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users