On Sat, Sep 30, 2006 at 02:35:49PM -0400, Jay R. Ashworth wrote: > On Sat, Sep 30, 2006 at 01:40:09PM +0100, Gordon Henderson wrote: > > Here in the UK, I've installed several small systems without a dial-9 for > > an outside line type thing. The outside line prefix is effectively digit > > zero. (which is preserved and dialled on the outgoing zap lines) > > > > There is an exception for 999, and I still provide the 9 service too for > > This reminds me of something that's bothered me for years, and I'm > curious how people deal with it. This is semi-US specific; don't say > you weren't warned (or that I'm Americo-centric :-). > > Using 9 as a dialplan prefix for accessing outside dialtone has one > *major* problem: 911. > > You don't *really* want to (and I believe, legally, you can't) require > people to dial 9-911. But, this leads you to an alternate problem. > > If you define 911 in your internal dialplan as a cut-through to dial the > local PSAP over a standard local voice line (and here, I'm assuming you > have some; VoN 911 is a topic I entirely don't want to get into at the > moment), then eventually you're going to have either a) a touchtone<tm> > dial that stutters on it's 1 key, or b) a human who does it, and they're > going to dial 9-1-800-555-1212, and find themselves talking the EMS > instead of directory assistance... and no one will understand why... > and the EMS people will be mad at *you*. > > I know that this has been a problem for traditional PBXen for years, > and the only solution I've ever been able to see is "use 8 as your > outdial prefix"... but no one seems to ever do that, even 20 years on. > > Is this really not a problem?
Seems to be. There was a whole thread about this, labled "9.911" from the end of August. -- Tzafrir Cohen sip:[EMAIL PROTECTED] icq#16849755 iax:[EMAIL PROTECTED] +972-50-7952406 jabber:[EMAIL PROTECTED] [EMAIL PROTECTED] http://www.xorcom.com _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users