Hi, We have a Nortel Option 11C (with Succession 3.0), with 3 PRI cards connected to: 1. PSTN 2. ITG network to our other 2 offices on a 4-digit dialplan 3. SIP media gateway (for Asterisk)
We normally dial access code "9" for outside PSTN calls, and when the SIP media gateway was introduced, a new access code "8" was created. Inbound calls from Nortel (originating from the PSTN, from any office handset) are being delivered to the PRI trunk on the SIP media gatway then onwards to Asterisk. However, any outgoing calls made from Asterisk, into Nortel via SIP gateway is being rejected. To narrow down the possibility, we have tried 2 different SIP gateways - AudioCodes Mediant 1000 and Cisco AS5300, and they both exhibit the same behavior (incoming works fine, ALL outgoing calls are being rejected). Attached is the capture of the console message on the Nortel side while an outbound call was made. Calls from x1567 (Cisco 7960 registered to Asterisk) to x1500 (digital extension on Option 11C) is being reject with CAUSE #21. The capture also shows a successful inbound call while 4169771414 (digital handset on Opt 11C) called x1695 (Meetme on Asterisk) via the same PRI card (Ch. 4 23) was completed with release cause #16. We suspect there is some authorization code or ACL that needs to be put in place, so that calls made to the Opt 11C can be routed. We have tired talking to 3 local Nortel vendors, AudioCodes and none has been able to help us rectify this issue. We are looking for someone who can help us identify what the problem is so that we can get this working. Thanks -Heison -- Heison Chak Email: [EMAIL PROTECTED] 14 Bartlett Rd. Phone: +1 905 887 4694 x1508 Markham, ON L6C 2Y6 Toll: +1 888 887 4694 x1508 Canada Cell: +1 416 417 8893 Fax: +1 905 887 4694 UK: +44 0207 099 5883 HK: +852 3596 4261
soma call fail
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