> How do you guys manage that issue? Do you record a message ("sorry, the 
> number dialed can't be completed") and play it when the PRI or BRI 
> returns a specific code? And what code is that?

We check HANGUPCAUSE and playback messages we recorded depending on value.
Check http://networking.ringofsaturn.com/RemoteAccess/isdncausecodes.php or
google for q.931 cause codes or isdn cause codes.

Alex

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