John French wrote:
I've added the ability for a user to record a custom message associated
with a special IVR menu for occasions when business will be closed for
some non-standard amount of time (Maybe 4 days at Christmas...) They
just dial 800, record the message then hang up and dial 801 to enable
it. Presumably, when they return after the holiday, they should dial
802 to disable it and return to the normally scheduled menus. But they
will most likely forget so I'd like to set up some type of reminder
functionality; perhaps playing a message back to them stating that the
custom message is still enabled before giving them dialtone or something
to the same effect. Is this possible and can anyone offer
recommendations?
Thanks.
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Why not just add that functionality to the s extension? If no extension
is given, they will end up there, won't they? So if that "I'm not here"
message is set up, and the client picks up the phone, we assume that
he/she is back and thus delete the notification without notice.
- Fabian Foerster
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