I take it you aren't using chan_agent to send calls to agents. You
might want to check voip-info.org for a few examples on how to implement
this - this should give you the desired results.
Felipe Neuwald wrote:
Hi Folks,
I implemented an Asterisk 1.2.10 on a Debian GNU/Linux, and I have
implemented a round robin queue (and a memory round robin queue too).
Here I have one simple problem:
- agent 1 (busy)
- agent 2 (busy)
- agent 3 (free)
When someone call to my queue, the action of the queue is this:
call agent 1, then call agent 2, and then call agent 3, that is free
and finally ring. There is someway to my queue only call free agents?
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