> The users do not want to push the new call softkey or the speaker button
> in order to dial a call.  They want to be able to just begin dialing the
> number.
>
> The users do not want to push the answer softkey after they pickup the
> handset in order to answer a call.

Doesn;t it answers when you pick up the handset? Here it does so...

> The users want the transfer softkey on the screen while on a call.
> Currently it is acessable via the more softkey.

I've asked Cisco whether all the above can be done and got a negative reply.

                                                         __Yehavi:
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