Perfect. Here's a quick and hopefully doable followup question. We have Polycom Soundpoint 501 phones. Is there a way to have a phone check 2 voicemail boxes? If we have a queue, and we want the MWI to show for say that users's extension 1000 and the special billing vm box of 2000.
Either way, they'll all get the email (its a group email), but it would be nice to have the light as well. Rob Lee Jenkins wrote: > Rob Schall wrote: >> A question about Queues and Dial Plans.... >> >> We are trying to set up a customer service queue. I've set up the queue >> and agents who will participate. However, there's still one area I'm not >> sure how to make it work. After 60 seconds, I need it to decide that no >> one is available, and forward it to an email box of my choosing. Is this >> possible? >> >> Rob > > Have you tried setting the timeout parameter? > http://www.voip-info.org/wiki/view/Asterisk+cmd+Queue > > > exten=>1,1,Queue(support,t|||60) > exten=>1,2,Voicemail(123&124&125) > _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
