On 2/15/07, Cory Andrews <[EMAIL PROTECTED]> wrote:
Apologies in advance as this is not directly Asterisk related, however I
thought I might be able to leverage the experience of particiapants on
this listserv for some advice.

I have a client who is utilizing Talkswith PBX appliances, which have no
native call monitoring/call recording capabilities.  They are looking
for an additional application, service or appliance that can sit on the
LAN, and allow an administrator to monitor or recording inbound/outbound
calls.  If anyone is aware of a mechanism or solution that would provide
this capability, please shoot me an email.

Thanks

Cory Andrews

Cory,

 From their website it appears they are using SIP.  With any luck it
will be SIP + ulaw (without re-invites).  If so, do this:

1)  Get a decent managed switch that can setup monitor ports.
Configure one port to monitor the port connected to the Talkswitch.

2)  Get a decent dual-homed machine.

3)  Connect one interface of the dual-homed machine to the monitor
port.  Running Linux, do an ifconfig up [interface name] (no IP
address).  Configure the other interface to connect to a network for
management, copying files, etc.

4)  Start up tcpdump on the interface, writing to a file.

5)  Use something like Cain + Abel to read the RTP and dump the audio to a file.

6)  Convert files to desired format using sox.

 The only step I left out was "Profit!".  Seriously though, this
depends on a few key assumptions about the Talkswitch:

1)  That it is standard SIP.

2)  It uses ulaw.

3)  It doesn't do re-invites.

 Not any one of these is a show stopper for this type of sollution,
but any one of them (or all of them) could make life a bit harder for
you...

 Good luck!

--
Kristian Kielhofner
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