Help!

I'm (still) having issues with Asterisk Queues.

I want to implement a queue so that callers get the 'all our staff are busy at the moment, your call has been placed in a queue and will be answered by the first available operator. You may press 1 at any time to leave a voicemail' announcement, then they can press 1 and leave a voicemail.

Documentation with * 1.2.x (I'm using 1.2.15) and in the O'Reilly Asterisk book says I can add a line context=blah to the queue definition and this becomes the 'escape context' where pressing buttons will take you to whilst in the queue.

I've done this, and put the relevant context in extensions.conf and put extension 1 in there - and nothing happens - I call into the queue and press 1 and don't go anywhere.

Please help if you know how to solve this issue, I have been working on it for a week and it's becoming quite urgent (not to mention causing me to tear my hair out with frustration...)

Regards,

John Breen
_______________________________________________
--Bandwidth and Colocation provided by Easynews.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
  http://lists.digium.com/mailman/listinfo/asterisk-users

Reply via email to