I patched 1.4.0 to add a command to the manager api in the queue
application to implement the end wrap-up time I was asking about. All
the command does is modify the 'lastcall' timestamp for the queue member
by subtracting the value of the queue's defined wrapup time.
Andrew Kohlsmith wrote:
On 2/15/07, Andrew Kohlsmith <[EMAIL PROTECTED]> wrote:
This is coming right out of left field, as I've never set up an Asterisk
queue
or agent system, but is it possible to pause and unpause while in the
wrap-up
time? What happens? Does the wrapup time go away then?
Might be a counter-intuitive way around it if so...
On Thursday 15 February 2007 4:34 pm, Matt wrote:
I tried that. It didn't work :(
What if we patched Asterisk to do just that? What could the repercussions be?
They're already pausing/unpausing, so having the wrapup time auto-zero on
unpause seems a non-issue...
-A.
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