I don't think this is a bug.

From UPGRADE.txt:

* Queues depend on the channel driver reporting the proper state
 for each member of the queue. To get proper signalling on
 queue members that use the SIP channel driver, you need to
 enable a call limit (could be set to a high value so it
 is not put into action) and also make sure that both inbound
 and outbound calls are accounted for.

 Example:

      [general]
      limitonpeer = yes

      [peername]
      type=friend
      call-limit=10


--------
Please test with that and report your findings, and if it's still not
working find us on IRC as we'd like to take a further look and see
what might be wrong.

BJ

On 3/7/07, Hall, Eric M. <[EMAIL PROTECTED]> wrote:
Looks like it's a bug

http://bugs.digium.com/view.php?id=9172&nbn=3

I have update to Asterisk SVN-branch-1.4-r58243 and will test it tomorrow and 
report back to the list.



Eric Hall


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Octavio Ruiz 
(Ta^3)
Sent: Wednesday, March 07, 2007 1:05 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Asterisk queue and agents

>    Have a question for the group
>    If I have an agent is on the phone outside of the queue should that person
>    still get queue calls ?
>    Doing a show agents online I see Available however show hints I see inuse.

There is a ringinuse feature for SIP devices on 1.4.X which is what you are 
looking for.

--
Octavio Ruiz Cervera
Neocenter, SA. de CV.
http://www.neocenter.com/
Soluciones para Centros de Contacto y Telefonía IP
Tel.: (+52 55) 8590-9000 Ext. 9016
Cel.: (+55 55) 5514-087790
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