No, what happens is the SIP client has silence suppression enabled.
MOH works by symmetrical RTP. One frame of voice is received one frame
of MOH is sent. So if the client supresses silence frames there is no
MOH played during that time.

ALso if you see:

started music on hold
stopped music on hold right after

Chances are its your configuration that is the issue.

On 3/28/07, Lacy Moore - Aspendora <[EMAIL PROTECTED]> wrote:
On 3/27/07, Klaverstyn, David C <[EMAIL PROTECTED]> wrote:
> WOW that fixed it!  What an Idiot.
>
I was going somewhere with that, but never mind.  Good luck.

Maybe the idiot is the guy who posted no additional details of his
configuration, in particular, whether the CLI was showing music on
hold starting, and then stopping, or whether the music on hold process
was continuing but no sound.

If it was a timing issue, by rubbing your hand across the mouthpiece,
I would guess it is generating interupts for the timer to work and
music on hold works, until you stop rubbing it and it fades it out.
Hitting or tapping the mouthpiece produces the same outcome.

Or, it that doesn't produce anything, it could be a permissions
problem.  It could be something not configured correctly in the config
file.  It could be that you are using mp3s instead of native format,
as Andrew had asked about.

But, since I'm an idiot, what do I know?
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