I waited for almost 5 minutes but still did not receive the call. Regards, Sanjay Rajdev
----- Original Message ----- From: "Philipp Kempgen" <[EMAIL PROTECTED]> To: "Asterisk Users Mailing List - Non-Commercial Discussion" <asterisk-users@lists.digium.com> Sent: Tuesday, April 17, 2007 5:36:45 AM (GMT+0530) Asia/Calcutta Subject: Re: [asterisk-users] Problem with queue Sanjay Rajdev wrote: > Regards, > Sanjay Rajdev > Tha i did because i dont want any call to get disconnected. > Can you let me know what can be the problem doing so. > > > ----- Original Message ----- > From: "Philipp Kempgen" <[EMAIL PROTECTED]> > To: "Asterisk Users Mailing List - Non-Commercial Discussion" > <asterisk-users@lists.digium.com> > Sent: Tuesday, April 17, 2007 4:35:42 AM (GMT+0530) Asia/Calcutta > Subject: Re: [asterisk-users] Problem with queue > > Sanjay Rajdev wrote: > >> I have queue set up in realtime on Asterisk 1.4.2. >> >> Below is the senario that is happenening :: >> I have created a test queue with only one agent. Once I call the test queue >> the agents phone rings if the aagent is logged on. everything till here is >> fine. >> Now if the agent does not pick up the call, the call automaticaly >> disconnects after 15 secs as set for the queue, till here also it is fine. >> But the agents phone never rings again for that Call and therefore the >> caller goes on an infinite wait and listen the wonderfull on hold music. :) >> >> Here are few more observations. >> If I reload the asterisk it ring again for one time. >> OR >> If the agent relogin then also it rings for one more time. >> OR >> If the caller disconnecs and callback again, it will ring one more time. >> >> >> Here is the agent.conf >> [general] >> persistentagents=yes >> multiplelogin=no >> >> [agents] >> autologoff=150 >> wrapuptime=60000 > > 60000/60/60 = 16,67 *hours*! Use something like 5. ---cut--- ; Define wrapuptime. This is the minimum amount of time when ; after disconnecting before the caller can receive a new call ; note this is in milliseconds. ---cut--- Sorry, it's milliseconds. But even 60 seconds is probably quite long. Regards, Philipp -- amooma GmbH - Bachstr. 126 - 56566 Neuwied - http://www.amooma.de Let's use IT to solve problems and not to create new ones. Asterisk? -> http://www.das-asterisk-buch.de Geschäftsführer: Stefan Wintermeyer Handelsregister: Neuwied B 14998 _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users