Businesses RARELY are in a position to choose new Telco systems providers. Oftentimes, that sort of decision is made by whomever leases them the office space, or was made once back in the beginning, and they've had no real reason to re-evaluate their service/provider. There are, however, plenty of Telco events where the providers hawk their wares and the installers tout their expertise.

Cold Call/Networking/Word of Mouth are decent methods of getting your name out there as an alternative, but be prepared to run into a great many situations in which the system or provider they have 'works well enough' so they're not interested in changing.


shadowym wrote:
Thanks for the advice.

Maybe I should clarify what I was asking.  It's not so much the how but the
what.
What are people doing to get PBX Sales/Support business.  I know how to get
IT business but potential customers still see the Telco business as quite
different and are used to using separate companies for that.

What I was asking is how the traditional telco guys get new
sales/support/consulting business.  With IT it's usually a combination of
cold call/networking/word of mouth.  I'm hoping that Telco is the same but I
never see any telco guys at networking events so I am thinking they cold
call and advertise targeted at business owners.  I'm not sure though.

-----Original Message-----
From: dave cantera [mailto:[EMAIL PROTECTED] Sent: Tuesday, April 24, 2007 9:12 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Marketing 101

shadowym,
best thing to do is talk to a lot of consultants, coaches, and marketing
people...  take the approach you do with learning open source only reverse
it...  instead of reading source (internal) ask people (external)... it is a
big undertaking and the most important task you have... marketing is a bigger task than the technical (for a tech anyway) don't go it alone....

nothing happens without marketing (and sales)...  marketing is *not*
sales...
daveC

shadowym wrote:
I have some general questions about marketing. Lot's of technical info but I was wondering how people are getting the business to begin with. I'm from the IT end of things but Telco is quite a bit different. Is cold calling still the way to go or networking? General
stuff like that.
Are there any resources on the web I can search for? Any suggestions would be appreciated.

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