This question should really be asked at Linux.
Basically FC, Red hat, Centos and SUSE are all the same. Some minor security
defaults and a few directory changes.
Last time I check (it has been some time now); All of the above on their
enterprise level basically only supported the install, updates (which are
free on Yum anyways) and some minor other stuff. More advanced was a few
thousand and $15,000 for priority for a year.
Digium rates have gone up for support, but "WELL WORTH IT" when it deals
with Asterisk and Linux, minor to advanced! I pay the piper from time to
time and always get the job done quickly!
Outside of that, this mailing list is a great place for support, we all work
together!

Brad

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Hans Witvliet
Sent: Wednesday, April 25, 2007 5:24 PM
To: asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] SLES?

On Mon, 2007-04-23 at 04:46 +0300, Tzafrir Cohen wrote:
> On Mon, Apr 23, 2007 at 01:49:12AM +0200, Hans Witvliet wrote:
> > Hi all,
> > 
> > Just curious,
> > 
> > Quite a while a go, i was checking for supported SW-platform.
> > AFAIR, it was RHES and SLES
> > 
> > Now it's only RHES-4 and FC-3 or FC-4.
> > Not a single syllable about CentOS or SLES-9 or SLES-10
> > 
> > It probably just runs fine, but any chance of getting support for their
> > *-enterprise version? (just in case of, if one needs it)
> 
> Asterisk is an official package of SLES. Consider asking them as well
> regarding support (including newer versions of Asterisk).
> 
I knew that it included in the retail version (prof-10.x) and in
open-suse (no support). And it was surely NOT included in SLES-9.

At that time i suggested to get it included with sles-10, but
marcus/andreas replied that they considered asterisk not stable enough
to be able to have SLA-contracts connected to it, hence they would not
include it.

I'm pretty sure that one way or another, asterisk will just work fine on
SLES-10. Point is however, that management would like to see a possible
backup for support, in case the shit hits the fan.
Official, with SLA-contracts and so on....

It took years to get SLES into the organisation, so open-suse, fedora or
Centos are out-of-the-question, and RHEL will be another long struggle.

hw

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