Hi! > Now, while an agent receives a call from the Queue they cannot logoff > using AgentCallbackLogin. Instead the Agent is asked for their agent no > and their password and after that they get the agenty-alreadyon > message!!! > When the call goes away they are able to logoff!!
I remember having read something about a patch/feature that would allow agent to go for a break/smoke/coffee, but I couldn't find it under ACD nor under Experimental features... you might want to search Mantis yourself: http://bugs.digium.com/ Cheers, Philipp _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
