Hello,

I'm writing because we have problems with an asterisk installation
(Trixbox ver. 1.2.3). We have a customer which is receiving a lot o
telephony traffic (more or less 1 call/2 min.); we are using a TDM400
board, with 3 PSTN lines configured and we have two big issues:

-          Calls are dropped during conversation (I have a busycount=8
from the initial value that was 4)

-          Sometimes when the user dials out, he hears the ringing tone
but the line is already answered and the called party hears his voice
while he's still hearing the ringing tone.

How can I investigate those 2 problems in order to find what's happening
?

 

Thanks

marco

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