I`m having rouble with app_queue. What I would like:
1. calls are distributed between operators via leastrecent strategy
2. when operator is answering talking on the phone with customer he is not getting those pesky call waiting signals ( really pesky on Granstream)
3. When all operators are busy the * pucks up and caller gets a music on hold. and is kept in the queue
But with my setup operators are getting the call waiting signal, when all operators are busy I get no MOH, only ringing tones. And I think that the callers are not queued, when operators are busy , the caller gets ringing tones, until timeout defined in queue.conf.
Right now I have this setup:
queue.conf: [general] [default]
[phila] music = test announce = test_announce timeout = 15 retry = 5 maxlen = 10
member => SIP/200 member => SIP/201 member => SIP/202 member => SIP/203
extensions.conf:
exten => 101,1,Queue(phila) exten => 101,2,Playback(all-busy) exten => 101,3,Goto(1)
sip.conf: [200] type=friend username=ipphone1 secret=phila host=dynamic dtmfmode=rfc2833 ; Choices are inband, rfc2833, or info defaultip=172.22.0.171 mailbox=200 ; Mailbox for message waiting indicator callerid=ipphone1 <200> callgroup=1 pickupgroup=1 incominglimit=1
thank in advance
--
Anton Yurchenko<[EMAIL PROTECTED]> Digital Generation
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