If he's using 1.4, I hope he read UPGRADE.txt, which covers this and all the other changes between 1.2 and 1.4

Jared Smith wrote:
If you're using Asterisk 1.4, the syntax has changed:


exten => _XX.,1,Answer()
exten => _XX.,n,Playback(hello-world)
exten => _XX.,n,SayDigits(${CALLERID(num)})
exten => _XX.,n,SayDigits(${LEN(${CALLERID(num)})})
exten => _XX.,n,SayDigits(1234)
exten => _XX.,n,Hangup()

You now use the CALLERID dialplan function to both read and set
CallerID related values, instead of just using channel variables.

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