Maybe you could do a test with :

a; using the latest polycom administration guide (examples found on
voip-info.org) to supply configs and firmware
b; use latest firmware (2.1.0.something)
c; if the issue doesn't go away, try ethereal between a 'misbehaving'
phone and the switch to see what the phone is actually sending out..
(in the mean time use sip debug on the asterisk CLI)

cheers..

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