I had the same situation and I had to replace my T1 card with the one with
hardware echo canceller. All other solutions were failed. May be you need to
do the same if you're on a PRI or using PSTN lines. If you're on a pure VoIP
network, then its the phones.

On 6/30/07, Jordan Novak <[EMAIL PROTECTED]> wrote:


I have three polycom 501 that are all hearing echo. The other party sounds
fine but you can hear yourself rather well. The volume does help if lowered
but that also makes the other party extremely quiet. Is there any way to
control the gain of the mic or stop the microphone from picking up so much
from the handset. It only happens while you are on the handset.

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