Hi, we're running Asterisk 1.2.10 and have been randomly being left blank voicemails with long messages that we can't hear.
I've searched and searched but cannot find a solution. This is what happens: Internal Server runs Asterisk 1.2.10 where our mailboxes are Incoming Server (behind a firewall) runs Asterisk 1.2.13 and calls are bridged between this server and our internal server. I have not heard any complaints from users on the .13 server, but it's happening too frequently to call a fluke on the .10 server. Caller gets voicemail, leaves a message, hangs up. Voicemail message is emailed to user saying the correct length (0:32, 1:12, etc.), tries to play it and player says 0 seconds long. Tries to access via phone, and the message again is blank, even though the text file specifies correct length. Voicemail is being saved in .WAV (wav49). I tried adding in [options] transmit_silence_during_record = yes into asterisk.conf and it seemed to help for a bit, but then we started getting the odd behavior again. Here is a capture of a failed message: //DIDN'T WORK Jul 6 11:57:07 DEBUG[9601] app.c: Locked path '/var/spool/asterisk/voicemail/default/116/INBOX' Jul 6 11:57:07 DEBUG[9601] app.c: Unlocked path '/var/spool/asterisk/voicemail/default/116/INBOX' Jul 6 11:57:07 DEBUG[9601] app.c: play_and_record: <None>, /var/spool/asterisk/voicemail/default/116/tmp/IVnRHt, 'wav49' Jul 6 11:57:55 DEBUG[9601] app.c: Locked path '/var/spool/asterisk/voicemail/default/116/INBOX' Jul 6 11:57:55 DEBUG[9601] app.c: Unlocked path '/var/spool/asterisk/voicemail/default/116/INBOX' Jul 6 11:57:55 DEBUG[9601] app_voicemail.c: Attaching file '/var/spool/asterisk/voicemail/default/116/INBOX/msg0000', format 'WAV', uservm is '2048', global is 2048 Jul 6 11:57:55 DEBUG[9601] app_voicemail.c: Sent mail to [EMAIL PROTECTED] with command '/usr/sbin/sendmail -t' //THIS WORKED/WORKED Jul 6 12:11:24 DEBUG[10184] app.c: Locked path '/var/spool/asterisk/voicemail/default/116/INBOX' Jul 6 12:11:24 DEBUG[10184] app.c: Unlocked path '/var/spool/asterisk/voicemail/default/116/INBOX' Jul 6 12:11:24 DEBUG[10184] app.c: play_and_record: <None>, /var/spool/asterisk/voicemail/default/116/tmp/rGc1XJ, 'wav49' Jul 6 12:11:51 DEBUG[10184] app.c: Locked path '/var/spool/asterisk/voicemail/default/116/INBOX' Jul 6 12:11:51 DEBUG[10184] app.c: Unlocked path '/var/spool/asterisk/voicemail/default/116/INBOX' Jul 6 12:11:51 DEBUG[10184] app_voicemail.c: Attaching file '/var/spool/asterisk/voicemail/default/116/INBOX/msg0000', format 'WAV', uservm is '2048', global is 2048 Jul 6 12:11:51 DEBUG[10184] app_voicemail.c: Sent mail to [EMAIL PROTECTED] with command '/usr/sbin/sendmail -t' They look identical! Same mailbox, same debug output, different behavior. I was noticing a pattern of certain callers (which made me turn on the record silence option), but my users tell me it's not only those callers, and sometimes those callers do successfully leave messages; I only hear when it doesn't work. What can I do?! I'm stumped, and the situation is intolerable. Thanks! Leah Newmark Capalon VoIP _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users