I would like to build into our application a button to "park" and a button to "unpark" calls.
Consider this scenario: Agent A gets a call, and obtains a reference number. He needs to send this client to another Agent. Agent A pushes the "park" button. The call is then parked into a designated slot based on the reference number . Agent A then calls Agent B and tells him that there is a call for him, and gives him the reference. Agent B enters the reference and then pushes a button to retrieve the call . What I think I need from this is the facility to specify a slot to park the call in, and the slot to retrieve from. Is this possible with 1.4 ? Julian _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
