Hello,
At one of our locations, we have started to see Polycom 501s
(running 1.6.7 firmware) randomly reboot. We have taken packet traces of the
phones to determine if there is something odd in the Layer 2 or 3 of the
network that might cause it, and have not seen anything strange. There are
no errors on the ports. This appears to be affecting POE powered as well as
AC powered phones. The Polycom Logs for the phones don't seem to provide any
clarity.
Where should I troubleshoot this next?
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