Mike Diehl wrote:

>I just had a user complain about a call getting dropped and another one 
>failing to go through.
>
>I'm trying to interpret the log entries for each call and would like to 
>confirm my understanding.
>
>The first entry is from an outbound call to a 1-866 number.  The [EMAIL 
>PROTECTED] 
>refers to a user account on my server.  Voip_one refers to my provider.
>
>This sequence of log entries indicates, to me at least, that my provider 
>refused to terminate the call, right?  
>===================================================
>[Sep 23 09:27:52] VERBOSE[24850] logger.c:     -- Executing [EMAIL 
>PROTECTED]:3]
>Dial("SIP/5058971234-08567bb8", "SIP/voip_one/18664521234|300|tTr") in new 
>stack                                                 
>[Sep 23 09:27:52] VERBOSE[24850] logger.c:     -- Called voip_one/1866451234 
>
the line above is missing a digit in the number called

>                          
>[Sep 23 09:27:52] WARNING[21450] chan_sip.c: Received response: "Forbidden" 
>from '"User Name" <sip:[EMAIL PROTECTED]>;tag=as2487b92b'                      
>                                                     
>[Sep 23 09:27:52] VERBOSE[24850] logger.c:     -- SIP/voip_one-0855b8b0 is 
>circuit-busy                 
>[Sep 23 09:27:52] VERBOSE[24850] logger.c:   == Everyone is busy/congested at 
>this time (1:0/1/0)           
>[Sep 23 09:28:02] VERBOSE[24850] logger.c:     -- Timeout on 
>SIP/5058971234-08567bb8                       
> [Sep 23 09:28:02] VERBOSE[24850] logger.c:   == CDR updated on 
> SIP/5058971234-08567bb8        
>===================================================
>
>
>This sequence of log entries indicates that my user's equpement failed to 
>reply to a request 
>from my server.  This might indicate a network problem...
>
>===================================================
>[Sep 23 08:39:50] VERBOSE[24494] logger.c:     -- SIP/voip_one-0856b0c0 is 
>making progress passing it to SIP/5058971234-085614f8
>[Sep 23 08:40:01] VERBOSE[24494] logger.c:     -- SIP/voip_one-0856b0c0 
>answered SIP/5058971234-085614f8[Sep 23 08:40:21] WARNING[21450] chan_sip.c:
>        Maximum retries exceeded on transmission [EMAIL PROTECTED]
>168.0.100 for seqno 102 (Critical Response)
>[Sep 23 08:40:21] WARNING[21450] chan_sip.c: Hanging up call [EMAIL PROTECTED] 
>- no reply to our critical packet.
>===================================================
>
>Am I reading and understanding these log entries correctly?
>
>Thank you for your help,
>
>  
>


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