I have a customer that recently started having a problem with their Call Center SIP extensions. The problem is that after some time the caller will hear a triple tone (beep, beep, beep), a 5 second pause, another triple tone and then the call will be dropped. This usually happens between the 8 an 10 minute mark.
Until Tuesday we were running Asterisk 1.4.11 but I decided to upgrade
to 1.4.12.1 just in case this was a bug with earlier versions. The
problem only started recently, about a week ago. We have not made any
significant changes to the configuration, mostly just dialplan changes
so we do not know what exactly is causing this. Any ideas?
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Telecomunicaciones Abiertas de México S.A. de C.V.
Carlos Chávez Prats
Director de Tecnología
+52-55-91169161 ext 2001
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