We park the calls by transferring to extension 7000, which is our parking extension. We have both Zap and SIP extensions, and I haven't been able to see a pattern if its related to one or the other. The primary person answering the phone is using a SIP phone (Grandstream GXP-2000), we have a small number of analog phones left (2), and other SIP phones (mostly Polycom).
The only clue I've seen with the CLI is that I'll generally see a LOT of entries for active channels on extension 7000 if I do a "show channels". I'll try to catch this situation again and grab the output. I only started having this problem when I upgraded to the 1.4 version from 1.2. On 10/31/07, Mojo with Horan & Company, LLC <[EMAIL PROTECTED]> wrote: > > Barry D. Hassler wrote: > > I've tried to find other threads with this same topic, but haven't > > found any... Apologies if this already being discussed.... > > > > Running asterisk 1.4.13 (upgraded from 1.4.9) and zaptel 1.4.4. > > > > Having an issue with (I think) parked calls. We tend to park calls, > > but we're often not able to pick them back up, or the other party says > > they get dropped, etc. There doesn't seem to be a specific pattern > > that I've discovered so far. I had this happen to me personally this > > morning -- receptionist parked a call for me on extension 7001, but > > when I dialed 7001, just got dead air. I could see in asterisk that > > the call was indeed parked though, and after calling the person back, > > he reported he was just hearing the lovely on-hold music. > > > > Is there a known issue (and even better, a fix) for this situation? > > Any other information I can provide I'll do so! > What kind of phones are you using? are they Zap or SIP? > > Can you provide a CLI output with any tips in it? > > > > _______________________________________________ > --Bandwidth and Colocation Provided by http://www.api-digital.com-- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > -- Barry D. Hassler President, HCST http://www.hcst.net/ 937-427-9000
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