The freepbx system has a primary number option in its ring group dialing which if selected as a ring strategy means it won't ring any further if the primary number is engaged. This is useful in follow me setups.
I haven't dug into how its implemented but it works for ring groups and follow me on freepbx (asterisk 1.2 and 1.4) An article on the concepts. http://freepbx.org/2007/06/03/ring-group-and-follow-me-ring-strategies-1-of-2 It maybe useful to help figure out a way around your issue. Cheers Duncan on 11/05/07 14:09 Nick Brown said the following: > Thanks Eric, this is the case. A bit of a shame that it removes the > functionality for the member to see calls that have not come from a queue > however there is not much choice in the matter. > > FWIW to get this option a firmware upgrade was required (Now running > POS3-08-8-00). > > Cheers. > > > On 5/11/07 11:57 AM, "Eric Merkel" <[EMAIL PROTECTED]> wrote: > > >> On 11/4/07, Nick Brown <[EMAIL PROTECTED]> wrote: >> >>> Morning All, >>> >>> Quick question that has me stumped. Have a queue with several members >>> (Statically defined in queues.conf at this stage for testing) who use Cisco >>> 7960's. >>> >>> The queue is configured to use rrmemory and generally this works correctly. >>> However if a member is already on a call their phone will still ring (The >>> 7960 can show multiple incoming calls for one line). I really don't want >>> members who are on calls to get more calls. Especially when we start logging >>> out members who don't answer. >>> >>> Asterisk shows; >>> -- Called 1014 >>> -- SIP/1014-08f2e4d0 is ringing >>> -- Local/[EMAIL PROTECTED];1 is ringing >>> -- Nobody picked up in 15000 ms >>> >>> Short of disabling the feature to show multiple incoming calls on the 7960's >>> (Which I don't know if it can be done anyway), has anyone got any >>> suggestions? >>> >>> >> Yes, you can turn off this in the phone. Go into call preferences on >> the phone and turn off call waiting. Not optimal but can be done. >> >> -Eric >> >> _______________________________________________ >> --Bandwidth and Colocation Provided by http://www.api-digital.com-- >> >> asterisk-users mailing list >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-users >> > > > _______________________________________________ > --Bandwidth and Colocation Provided by http://www.api-digital.com-- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users