I put something together like this for a finance company - Asterisk looked up the callerid in a MySQL database, and put the call into a queue, with a higher priority if the call was from certain clients.
If the callerid was not found, it them allowed for a clientid and pincode to be entered. The only thing someone else wrote was the web front end to manage it all. PaulH On Wed, 2008-01-02 at 02:06 +0000, Caza Henha wrote: > Hi, We currently testing a trixbox/asterisk installation and have used > Freepbx to set-up and configure the box and it is running tremendously well. > We have an generic IVR configured to which can transfer callers to a child > IVR. This child IVR has a number of options to send the caller off to various > queues. However we would like to protect some of the options with a > password/pin number so that only callers with a valid pin can gain access to > the queues. We have looked at pin sets but this doesn't seem to be the > correct route, we also searched on the Internet but the queries we have used > bring up options to password protect queues from agents not callers. > > Initially we are happy with using just the one pin number for all customers > for testing purposes then to proceed to using a sql backend to allow us to > uniquely give each customer their own pin. Has anyone any suggestions on > which direction we should proceed; we presume it could be the "customer_app" > route which from our limited experience will hook into a custom asterisk > script but being new to freepbx and asterisk we are not sure how to go about > implementing this solution or if it has already been done? Any advice is > appreciated... > _________________________________________________________________ > Fancy some celeb spotting? > https://www.celebmashup.com > _______________________________________________ > --Bandwidth and Colocation Provided by http://www.api-digital.com-- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
