Hi, when I'm trying to call the following extension
exten => 6002,1,Verbose(1|Extension 6002) exten => 6002,n,Dial(Agent/6002) exten => 6002,n,Hangup() the call is terminated and I get the following warning from asterisk: app_dial.c:1106 dial_exec_full: Unable to create channel of type 'Agent' (cause 17 - User busy) When calling the agent with Dial(SIP/6002) no problem occurs. What could be wrong? Some additional information about the configuration: The asterisk version is 1.4.10 ----------------------------------------------------------------------------- In users.conf I defined a user 6002: [6002] fullname = Test Agent email = [EMAIL PROTECTED] secret = 1234 zapchan = 1 hasvoicemail = yes vmsecret = 1234 hassip = yes hasiax = no hash323 = no hasmanager = no callwaiting = no context = international host=dynamic ----------------------------------------------------------------------------- In agents.conf I added the agent agent => 6002,1234,Test Agent ----------------------------------------------------------------------------- and in queues.conf I added a queue testQueue2: [testQueue2] music=default strategy=ringall timeout=15 retry=5 wrapuptime=0 maxlen = 0 announce-frequency = 0 announce-holdtime = no member => Agent/6002 servicelevel = 60 ----------------------------------------------------------------------------- Thanks a lot, Thomas -- Thomas Kenner _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users