I have not found this to be so. As an end user, I have had excellent support from Digium on TDM400p. They have been more responsive the several times I had to call. Even cross shipping replacement cards (CC, required, of course).
Cannot fault their support at all. joe a. >>> On 2/16/2008 at 12:53 AM, <[EMAIL PROTECTED]> wrote: > You are kidding, right ??? > > A small user that just buys one card won't get a good support from > Digium. It'll be just a waste of time on the phone. > > Practically any manufacturer gives similar support including ssh'ing > in the users box. > > Right now they push the user to buy a 4 channel echo canceller which > you can get from Octasic for $40. The card with 4 ports is retail > around $640. > > You can get OpenVox or another brand TDM400P compatible for 1/3 of > that + $40 for echo canceller. Now that's a Digium high marigin right there > .. someone has to pay the CEO salary and the mortgage for a > new building :) > > cheers > > On 2/15/08, James Finstrom <[EMAIL PROTECTED]> wrote: >> -----BEGIN PGP SIGNED MESSAGE----- >> Hash: SHA1 >> >> I would say email Kevin what he asked. The problem with switching to a >> clone company is you get what you pay for. Sticking with Digium you at >> least have support. and 3 clone cards and hours of troubleshooting >> later you will wish you hadn't been all cheap. > > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users