We have an Asterisk server with a small outgoing call center. We use AMD and it usually works very well on Zap channels (E1 PRI). We added a couple of SIP trunks to reduce long distance costs but now AMD gets stuck when the call goes out through the SIP channels. Here is an example call using a SIP line:
-- Executing [EMAIL PROTECTED]:1]
Set("Local/[EMAIL PROTECTED],2", "CIDTEMP="49875&calllogId=135514"
<016566275538>") in new stack
-- Executing [EMAIL PROTECTED]:2]
Dial("Local/[EMAIL PROTECTED],2", "SIP/juarez-60/6275538|25|C") in
new stack
-- Called juarez-60/6275538
-- SIP/juarez-60-0892f740 is making progress passing it to
Local/[EMAIL PROTECTED],2
-- SIP/juarez-60-0892f740 answered Local/[EMAIL PROTECTED],2
-- Executing [EMAIL PROTECTED]:1] Answer("Local/[EMAIL PROTECTED],1", "")
in new stack
-- Executing [EMAIL PROTECTED]:2] AMD("Local/[EMAIL PROTECTED],1", "") in
new stack
-- AMD: Local/[EMAIL PROTECTED],1 016566275538 (null) (Fmt: 64)
-- AMD: initialSilence [3500] greeting [2500] afterGreetingSilence
[800] totalAnalysisTime [5000] minimumWordLength [100]
betweenWordsSilence [50] maximumNumberOfWords [5] silenceThreshold
[256]
AMD just stops and it takes over a minute until the line is dropped.
The same number dialed through Zap works without a hitch. What could be
the reason? If I dial the same number without AMD I can talk to the
other person so I know the SIP line is fine.
--
Telecomunicaciones Abiertas de México S.A. de C.V.
Carlos Chávez Prats
Director de Tecnología
+52-55-91169161 ext 2001
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