I will be installing Asterisk in a few offices which I don't have any colleagues over there to help me. Let's suppose I installed Asterisk in such a site. I tested it to my satisfaction and I went back to my home office. One day, a customer called me to say that he had a problem calling out or something. Is there any way I could test out the problem myself remotely (apart from READING the message on the console when the customer tested) or I just have to believe what the customer tells me? Can anyone share their experience with me please?
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