On Mon, Jun 16, 2008 at 12:30 PM, Kyle Sexton <[EMAIL PROTECTED]> wrote: > Having a weird issue with some agents getting stuck busy on my system. Call > will come into the queue and the agent will hit DND, or be DND when the call > comes in (DND being the button on eyeBeam softphone, not a star code). > After the agent comes back from DND they will be "stuck" as busy in the > queue and I have to reload chan_agent.so in order to get them available. > I'm running Asterisk 1.4.17, and the bug sounds a lot like > http://bugs.digium.com/view.php?id=9618 but that bug looks to be fixed in > 1.4.17.
I could suggest you trying on latest version (currently 1.14.21) or at least try this patch http://bugs.digium.com/view.php?id=12127 The description doesn't match your issue, however there was found old code handling dialstatus and translating it to agent state, which could be cause of your problem. Regards, Atis -- Atis Lezdins, VoIP Project Manager / Developer, [EMAIL PROTECTED] Skype: atis.lezdins Cell Phone: +371 28806004 Cell Phone: +1 800 7300689 Work phone: +1 800 7502835 _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users