On Thursday 19 June 2008 13:38:05 Jay R. Ashworth wrote: > On Wed, Jun 18, 2008 at 05:27:04PM -0500, Tilghman Lesher wrote: > > > "Annoying that people aren't following the directions and only entering > > > 3 digits, but we've had some high level meetings here with a string of > > > clients coming through in an unusually compressed frequency. And I've > > > had 5 complaints over 2 days that callers couldn't find Jane Smith." > > > > The issue is that the 4th digit is actually interrupting the playback of > > the name, which is why they're not hearing it. Simple training issue. > > Or alternatively, you could play the name with DTMF-cut-through > disabled, assuming that's not down inside C code...
That's a non-starter. Power users like to be able to interrupt prompts and press '1' immediately when they are sure that they've got the right person. Changing it now would be considered a regression to many. -- Tilghman _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
