On Thu, Jun 19, 2008 at 10:06 PM, Chento Arohuanca <[EMAIL PROTECTED]> wrote:
> Just about 30 minutes that I canĀ“t get real information from my Asterisk
> box. All agents seem to be available but is not true:
>
>
> QUEUE_01 has 0 calls (max 100) in 'rrmemory' strategy (0s holdtime), W:4,
> C:0, A:0, SL:0.0% within 0s
>    Members:
>       Local/[EMAIL PROTECTED]/n with penalty 1 (dynamic) (Not in use) has
> taken no calls yet
>       Local/[EMAIL PROTECTED]/n with penalty 1 (dynamic) (Not in use) has
> taken no calls yet
>       Local/[EMAIL PROTECTED]/n with penalty 1 (dynamic) (Not in use) has
> taken no calls yet
>       Local/[EMAIL PROTECTED]/n with penalty 1 (dynamic) (Not in use) has
> taken no calls yet
>       Local/[EMAIL PROTECTED]/n with penalty 1 (dynamic) (Not in use) has
> taken no calls yet
>       Local/[EMAIL PROTECTED]/n with penalty 1 (dynamic) (Not in use) has
> taken no calls yet
>       Local/[EMAIL PROTECTED]/n with penalty 2 (dynamic) (Not in use) has
> taken no calls yet
>       Local/[EMAIL PROTECTED]/n with penalty 2 (dynamic) (Not in use) has
> taken no calls yet
>       Local/[EMAIL PROTECTED]/n with penalty 2 (dynamic) (Not in use) has
> taken no calls yet
>       Local/[EMAIL PROTECTED]/n with penalty 2 (dynamic) (Not in use) has
> taken no calls yet
>       Local/[EMAIL PROTECTED]/n with penalty 2 (dynamic) (Not in use) has
> taken no calls yet
>       Local/[EMAIL PROTECTED]/n with penalty 2 (dynamic) (Not in use) has
> taken no calls yet
>       Local/[EMAIL PROTECTED]/n with penalty 2 (dynamic) (Not in use) has
> taken no calls yet
>       Local/[EMAIL PROTECTED]/n with penalty 2 (dynamic) (Not in use) has
> taken no calls yet
>
>
> [EMAIL PROTECTED] asterisk]# asterisk -rx "core show channels"
> Channel              Location             State   Application(Data)
> SIP/641-08cef808     (None)               Up      Bridged
> Call(Local/[EMAIL PROTECTED]
> Local/[EMAIL PROTECTED] [EMAIL PROTECTED]:10 Up      Dial(SIP/641|120|rtT)
> Local/[EMAIL PROTECTED] [EMAIL PROTECTED]:1    Up      Bridged Call(Zap/65-1)
> Zap/65-1             [EMAIL PROTECTED]:1     Up      Queue(QUEUE_01|tT|||1800)
> Zap/64-1             [EMAIL PROTECTED]: Up      (None)
> SIP/625-09766788     (None)               Up      Bridged
> Call(Local/[EMAIL PROTECTED]
> Local/[EMAIL PROTECTED] [EMAIL PROTECTED]:10 Up      Dial(SIP/625|120|rtT)
> Local/[EMAIL PROTECTED] [EMAIL PROTECTED]:1    Up      Bridged Call(Zap/66-1)
> Zap/66-1             [EMAIL PROTECTED]:1      Up      
> Queue(QUEUE_02|tT|||1800)
> SIP/620-09358088     (None)               Up      Bridged
> Call(Local/[EMAIL PROTECTED]
> Local/[EMAIL PROTECTED] [EMAIL PROTECTED]:10 Up      Dial(SIP/620|120|rtT)
> Local/[EMAIL PROTECTED] [EMAIL PROTECTED]:1    Up      Bridged Call(Zap/63-1)
> Zap/63-1             [EMAIL PROTECTED]:1     Up      Queue(QUEUE_01|tT|||1800)
> Zap/94-1             (None)               Up      Bridged
> Call(SIP/623-b2b1d070)
> SIP/623-b2b1d070     [EMAIL PROTECTED]:3     Up
> Dial(Zap/g3/2714269||tTrRS)
> SIP/615-08a892c0     (None)               Up      Bridged
> Call(Local/[EMAIL PROTECTED]
>
> Please help me with this issue!
>

Local channels don't support state information in Asterisk 1.4. For
that you either need to use 1.6 or backport of state_interface for
1.4. Then you have to set call-limit for peers, and specify
state_interface device when logging in agents.

For more information please search for "asterisk queue state", as this
has been discussed several times.

Regards,
Atis

-- 
Atis Lezdins,
VoIP Project Manager / Developer,
[EMAIL PROTECTED]
Skype: atis.lezdins
Cell Phone: +371 28806004
Cell Phone: +1 800 7300689
Work phone: +1 800 7502835

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