They told me not to feed the trolls, but here goes anyways.
The difference between 9AM and 9PM is 12.
12 + 9 = 21
So, if you want 9PM, use 21:00 (which you cleverly did include in the example you asked about).
Now, as for different schedules on different days, here's what I have:
; First, let's do the holidays include => holiday|*|*|1|jan include => holiday|*|*|31|may include => holiday|*|*|4|jul include => holiday|*|*|6|sep include => holiday|17:00-23:59|*|24|nov include => holiday|*|*|25|nov include => holiday|17:00-23:59|*|24|dec include => holiday|*|*|25|dec include => holiday|17:00-23:59|*|31|dec
; these are the days we're open
include => day|09:00-19:59|mon-fri|*|* include => day|10:00-14:59|sat|*|*
; if we're not open, we're closed (duh!)
include => night
Thank you, Troy! Now documented on http://www.voip-info.org/tiki-index.php?page=Asterisk+tips+openhours
/Olle
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