On 21 Aug 2008, at 18:44, Jay R. Ashworth wrote: > On Thu, Aug 21, 2008 at 09:40:04AM -0700, Michael Collins wrote: >> To those running call centers I have a question: what kinds of >> soft phones, >> if any, do you use? I’m wondering what is out there that has >> some hooks for >> custom applications or host system integration, etc. OTOH, do >> you prefer a >> desk phone for any reason? If so, why? > > The experience in the center I manage the network for was that > softphones didn't work out that well, and that regular phones on ATAs
Interesting - What were the problems with softphones ? Or alternatively , what would you want from an ideal softphone ? Tim. _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
