Any responses please. I'm interested in this as well. On Fri, Feb 8, 2008 at 2:51 AM, satish patel < [EMAIL PROTECTED]> wrote:
> Dear all > > I am going to setup Asterisk Call center solution and i have > setup my queue and agent i have 2 SNOM ip phone but when i call to queue my > agent phone is rining without musicnhold or when both phone is busy then i > call to queue its directy hangup without musicnhole means my call not goes > in to queue what is the problem > > my queue.conf > > [EMAIL PROTECTED] asterisk]# cat /etc/asterisk/queues.conf | grep -v ';' > [general] > persistentmembers = yes > autofill = yes > monitor-type = MixMonitor > > > > [9999] > leavewhenempty = strict > musiclass = default > context=from-avaya > strategy = rrmemory > timeout = 20 > retry = 1 > wrapuptime=0 > announce-frequency = 0 > announce-holdtime = no > persistentmembers = yes > maxlen = 0 > member => Agent/1001 > member => Agent/1002 > > ---------------------------------------------- > > my agent.conf > > [general] > persistentagents=yes > > > [agents] > ackcall=no > musiconhold => default > agent => 1001,1234,satish > agent => 1002,1234,aman > > ---------------------------------------------------- > my dialplan ( extention.conf) > > > exten => 9999,1,Answer > exten => 9999,2,SetMusicOnHold(default) > exten => 9999,3,Background(welcome) > exten => 9999,4,Queue(9999) > > > > ----PGP Signature-- > > Satish Patel > mobile:- +91-9818875535 > > http://www.linuxbug.org > > ------------------------------ > Looking for last minute shopping deals? Find them fast with Yahoo! > Search.<http://us.rd.yahoo.com/evt=51734/*http://tools.search.yahoo.com/newsearch/category.php?category=shopping> > > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
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