Two options worth considering: 1. Use a soft phone that supports call recording. The convenience of recording directly to the PC might win some converts. X-Lite and Ebeybeam do this nicely, amongst others.
2. Using the Polycom IP650 which has onboard call recording to a USB device when the optional software productivity suite is installed. It's an extra $12/phone. The phones are great! But more costly. Street prices running around $260 each. Michael On Mon, 06 Oct 2008 12:35:18 -0400, Bill Michaelson wrote: >Jay R. Ashworth wrote: >>In our call center (250 agents), we use Panasonic KX-TCA60 headsets, which >>I think we get for 7 or 8 bucks apiece, and sell to the agents at cost. > >Thanks for that - they look good, and I found several recommendations for them >after I got yours and started looking for them. > >Further to this, I'm in the client office today and dealing directly with the >users who are reporters and editors for a periodical and conduct many >telephone interviews. They want to use their old recording devices with the >new phones, but are finding unpleasant audio experiences when they switch them >over from the Nortel meridians to the Polycom IP330s. So I'm looking for kit >to use here as well. Recommendations most welcome. > >And in the case of one user, she is adamant she not be required to use a >different recording device. I don't know how to approach this except to try a >different telephone or mess with Polycom gain settings that the manual advises >not to touch. Anybody been down this road - have any wisdom? > > > >_______________________________________________ >-- Bandwidth and Colocation Provided by http://www.api-digital.com -- > >AstriCon 2008 - September 22 - 25 Phoenix, Arizona >Register Now: http://www.astricon.net > >asterisk-users mailing list >To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > -- Michael Graves mgraves<at>mstvp.com http://blog.mgraves.org o713-861-4005 c713-201-1262 sip:[EMAIL PROTECTED] skype mjgraves fwd 54245 _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
