Arka: I thought you would reroute the call with (or without) the leading one, so, just Dial again.
This will work and your users wont notice a BIG difference if the call is answered. The problem is if the call is not answer, because if you have a busy number, then your users will get something like "ring, ring...ring, beep,beep...". For a better solution I would recommend you to get at least your local prefixes and use the correct dial string with patterns. This can be achieved with a script. On Wed, Oct 29, 2008 at 6:15 PM, arkda <[EMAIL PROTECTED]> wrote: > I left something out on that last message, sorry. > > With r, not R, it will mask the message with ringing. I could then fail it > over to another dial out, however from testing I've found that my users > expect something to happen within 30 seconds (voicemail, pickup, etc.) The > worse-case scenario would be using r a time of 60 seconds. I've been > thinking of implementing this as a temp fix, but not something I want to > leave in place. > > > > On Wed, Oct 29, 2008 at 5:46 PM, arkda <[EMAIL PROTECTED]> wrote: > >> Thanks for the reply! >> >> I've played around with R to solve this (probably should have mentioned >> that), however I wasn't able to make it work. The message is still played >> (this message is from the provider). It will move to the next line in the >> dialplan, but as soon as users hear the message they hang up. >> >> Since the progress code comes before actual audio is played to the caller >> there has to be a way of catching this and dealing with it in the dialplan, >> but nothing I've tried so far works. >> >> >> On Wed, Oct 29, 2008 at 12:25 AM, Juan Rodríguez <[EMAIL PROTECTED]>wrote: >> >>> Try using a R or r on the Dial command, the R option is better for you in >>> my opinion. >>> i.e Dial(Zap/G2/1${EXTEN},30,R) or Dial(Zap/G2/1${EXTEN}|30|R) >>> >>> The R option is going to generate a ring tone when the callee indicates >>> ringing and is going wait for an Answer. As Progress is just for early >>> media, you wont get that message. >>> >>> For more info on the Dial command see: >>> >>> http://www.voip-info.org/wiki-Asterisk+cmd+Dial >>> >>> >>> >>> On Tue, Oct 28, 2008 at 6:56 PM, arkda <[EMAIL PROTECTED]> wrote: >>> >>>> Some additional information. >>>> >>>> I played with ${DIALEDSTATUS} in place of ${HANGUPCAUSE} and got an >>>> unusual result: >>>> >>>> [Oct 28 16:50:54] WARNING[17503]: chan_sip.c:1950 retrans_pkt: Maximum >>>> retries exceeded on transmission >>>> NzJlOWI0NjI5NTMwMmEwZTExYzZiZTM5YWY4MDk0MzA. for seqno 2 (Critical >>>> Response) >>>> >>>> This occurs about a second after the user hangs up on the error message >>>> being played from the provider. I have a feeling it's trying to execute the >>>> next step in the dialplan but unable since the caller hung up. >>>> >>>> Thoughts, criticism, insults all welcome! >>>> >>>> >>>> On Tue, Oct 28, 2008 at 12:53 PM, arkda <[EMAIL PROTECTED]> wrote: >>>> >>>>> Hi, >>>>> >>>>> I've ran into an issue with a PRI provider in a major metropolitan area >>>>> that I haven't needed to deal with before and I was hoping someone might >>>>> have some insight on how to handle this within the Asterisk dialplan. >>>>> >>>>> At this location users can't always tell if a number is long distance >>>>> or not (there are a lot of area codes and prefixes in the vicinity). >>>>> Additionally, users are required by the provider to dial the full 10 digit >>>>> number even if a call is local since a local call could be for a few >>>>> different area codes and prefixes. The problem is the provider requires a >>>>> 1 >>>>> in front of the number for long distance calls, but errors out if the call >>>>> has a 1 in front and the call is local. >>>>> >>>>> As a result, users are complaining that they are constantly having to >>>>> redial with or without the 1. I've tracked down this behavior when a call >>>>> fails: >>>>> >>>>> -- Executing [EMAIL PROTECTED]:1] Set("SIP/user9-b696fb58", >>>>> "GROUP(default)=dialpool") in new stack >>>>> -- Executing [EMAIL PROTECTED]:2] GotoIf("SIP/user9-b696fb58", >>>>> "1?5") in new stack >>>>> -- Goto (internal,5551515121,5) >>>>> -- Executing [EMAIL PROTECTED]:5] Set("SIP/user9-b696fb58", >>>>> "GROUP(default)=dialpool") in new stack >>>>> -- Executing [EMAIL PROTECTED]:6] Answer("SIP/user9-b696fb58", >>>>> "") in new stack >>>>> -- Executing [EMAIL PROTECTED]:7] Set("SIP/user9-b696fb58", >>>>> "CALLERID(num)=5552223333") in new stack >>>>> -- Executing [EMAIL PROTECTED]:8] Set("SIP/user9-b696fb58", >>>>> "CALLERID(name)=HiThere") in new stack >>>>> -- Executing [EMAIL PROTECTED]:9] NoOp("SIP/user9-b696fb58", >>>>> "--out the pri--") in new stack >>>>> -- Executing [EMAIL PROTECTED]:10] Dial("SIP/user9-b696fb58", >>>>> "Zap/G2/15551515121") in new stack >>>>> -- Requested transfer capability: 0x00 - SPEECH >>>>> -- Called G2/15551515121 >>>>> -- Zap/22-1 is proceeding passing it to SIP/user9-b696fb58 >>>>> -- PROGRESS with cause code 31 received >>>>> -- Zap/22-1 is making progress passing it to SIP/user9-b696fb58 >>>>> -- Hungup 'Zap/22-1' >>>>> == Spawn extension (internal, 5551515121, 10) exited non-zero on >>>>> 'SIP/user9-b696fb58' >>>>> >>>>> The above call was a call that is considered local by the provider. The >>>>> caller is then redirected to a message (by the provider) saying 'You do >>>>> not >>>>> need to dial a one or zero...' and the message repeats indefinitely. >>>>> >>>>> I'd like to figure out how to handle this in the dial plan so users do >>>>> not even know anything happened. To test to see if I could stop the call >>>>> progress and reroute it I've tried this so far: >>>>> >>>>> exten => _NXXXXXXXXX,1,Set(GROUP(default)=dialpool) >>>>> exten => _NXXXXXXXXX,2,GotoIf($[${GROUP_COUNT([EMAIL PROTECTED])}<19]?5) >>>>> exten => _NXXXXXXXXX,3,GotoIf($[${GROUP_COUNT([EMAIL PROTECTED] >>>>> )}>18]?BLOCK) >>>>> exten => _NXXXXXXXXX,4,NoOp >>>>> exten => _NXXXXXXXXX,5,Set(GROUP(default)=dialpool) >>>>> exten => _NXXXXXXXXX,6,Answer() >>>>> exten => _NXXXXXXXXX,7,Set(CALLERID(num)=${CLR}) >>>>> exten => _NXXXXXXXXX,8,Set(CALLERID(name)=HiThere) >>>>> exten => _NXXXXXXXXX,9,NoOp(--out the pri--) >>>>> ; Primary Dialout >>>>> exten => _NXXXXXXXXX,10,Dial(Zap/G2/1${EXTEN}) >>>>> exten => _NXXXXXXXXX,11,GotoIf,($[${HANGUPCAUSE} = 31]?YAY) >>>>> exten => _NXXXXXXXXX,12,Hangup() >>>>> ; Call limiter >>>>> exten => _NXXXXXXXXX,n(BLOCK),Answer() >>>>> exten => _NXXXXXXXXX,n(BLOCK),Playback(all-circuits-busy-now) >>>>> exten => _NXXXXXXXXX,n(BLOCK),Playback(pls-try-call-later) >>>>> exten => _NXXXXXXXXX,n(BLOCK),Hangup() >>>>> ; 1 tester >>>>> exten => _NXXXXXXXXX,n(YAY),Answer() >>>>> exten => _NXXXXXXXXX,n(YAY),Playback(beep) >>>>> exten => _NXXXXXXXXX,n(YAY),Hangup() >>>>> >>>>> It doesn't work. The user simply hangs up when the message is heard and >>>>> the next line in the dialplan isn't followed. How can I detect that a call >>>>> has received a progress code 31 then reroute it to another extension? From >>>>> what I found on voip-info.org ( >>>>> http://www.voip-info.org/wiki/index.php?page=Asterisk+variable+hangupcause) >>>>> this should work. What am I missing? >>>>> >>>>> The server is running Asterisk 1.4.21.1, zaptel 1.4.11, libpri 1.4.5, >>>>> compiled from source. >>>>> >>>>> Thanks in advance! >>>>> >>>> >>>> >>>> _______________________________________________ >>>> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- >>>> >>>> asterisk-users mailing list >>>> To UNSUBSCRIBE or update options visit: >>>> http://lists.digium.com/mailman/listinfo/asterisk-users >>>> >>> >>> >>> >>> -- >>> Juan E. Rodríguez >>> Cel. 829-886-5565 >>> Work: 809-724-9227 >>> >>> _______________________________________________ >>> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- >>> >>> asterisk-users mailing list >>> To UNSUBSCRIBE or update options visit: >>> http://lists.digium.com/mailman/listinfo/asterisk-users >>> >> >> > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > -- Juan E. Rodríguez Cel. 829-886-5565 Work: 809-724-9227
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