Jerry Geis wrote:
Are your polycom phones set up for overlap dialing or do you dial the number then press a key to dial?

 From you message I tried a couple things...

Clicking New call, then starting to dial this is when it messes up.

when I start entering the number first then click dial this successfull
does the 1044 and I am connected as I thought.

How do I turn off this overlap dial?

Thanks so much.

jerry

It's been a while since I've used a polycom so I'm trying to look it up. From what I can see the automatic dialing in Polycoms is accomplished with the digitmap setting. Any of the patterns set in digitmap are dialed automatically as soon as one is recognized. You can try removing everything from the digitmap to force users to click "dial" on every call.
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