On Thu, Dec 18, 2008 at 8:21 PM, Benoit <maver...@maverick.eu.org> wrote:
> I'm having a question with asterisk queue system, is it a fifo or a lifo
> or random ?
>
> Sometimes when we have people waiting in the queue and new agents are
> connected to handle the load the first call that is handled is not the
> one which
> is already waiting for 4min, but the new one which has just arrived.
>
> However this doesn't happens everytimes
> Is it normal ?
>

Calls are distributed in Priority+FIFO. Do you set ${QUEUE_PRIO}
before sending call to queue? Perhaps you're forgetting it in some
part of dialplan.

Regards,
Atis

-- 
Atis Lezdins,
VoIP Project Manager / Developer,
IQ Labs Inc,
a...@iq-labs.net
Skype: atis.lezdins
Cell Phone: +371 28806004
Cell Phone: +1 800 7300689
Work phone: +1 800 7502835

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