2008/12/22 David fire <ddf...@gmail.com> > hi > this is the situation i have a queue and i am monitoring when an important > customer call i want to take it off from the queue and send it to an agent > directly can i do that? how? > thanks > David > > > -- > (\__/) > (='.'=)This is Bunny. Copy and paste bunny into your > (")_(")signature to help him gain world domination. > > hi the solution was pretty easy i use redirect command from the manager api. thanks
-- (\__/) (='.'=)This is Bunny. Copy and paste bunny into your (")_(")signature to help him gain world domination.
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