>YMMV. Mine certainly did. For the better.

My comments were more negative than I intended.  My installation is "worthless" 
at this point because it is only a cookbook example and I haven't tried to 
modify it to meet my needs.  I didn't intend to imply that Asterisk is 
worthless, just that I've only gotten to the point of a trivial demo.

My main concern is that the documentation isn't for the faint of heart.  If one 
doesn't devote many hours, on a regular, ongoing basis, they may never get to 
the point of understanding it enough to apply it to a real-world situation.  
The more I explore and the more feedback I get, the more I find is there.  I 
just got a very nice posting from Tzafir showing me a web domain I didn't even 
know existed.  Not surprising, it is a lot like Linux--everyone has there own 
idea of what is needed and how it should be done, so it becomes a monster that 
is hard to get a handle on.  From what I've seen so far, the commands far 
exceed any commercial PABX I've ever used or evaluated.  It is very powerful, 
but the learning curve is immense, and I'm both a CS professional and a 
telephony professional.

I'm not abandoning it by any means, but am frustrated at even where to jump in. 
 I excitedly bought the O-Reily book, only to find that for all 1000 pages, it 
never provided anything that could be considered a reference manual and that 
its tutorials weren't even a good fit to my needs.  It did get me two SIP 
phones talking to each other and to a softphone, but only after hours of 
experimenting with SIP phone settings and contacts with the manufacturers (who 
knew even less about VoIP).

I think part of the problem is that the only people who know enough about * to 
address the documentation problems are busy either developing hardware and 
software for it or using it to run their businesses and don't have time to 
address the documentation problem, which is understandable.  Also, once a 
person gets to that level of knowledge, its easy to forget how little a 
newcomer knows and leave out a lot of necessary details.

Wilton
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