Don Kelly wrote:
You're right--he's looking for a camp-on feature, but the campon link that you found is more of a queuing feature.A properly-implemented camp-on feature has some advantages. The caller has full use of their phone while waiting for the call-back. They can make outgoing calls and receive incoming calls. They don't need to keep the handset to their ear or listen to music-on-hold in their headset. The called party won't be bothered by an incoming call unless the caller is actually prepared to talk to them (if you're waiting in-queue for 45 minutes, there is a .993 probability that the call will be answered in the three minutes while you duck out to go to the bathroom). Yes this appears to be what I am looking for. Do you know of any sites that should how to implement it correctly. As the sites that I have found are all like the voip-info wiki that Jeff sent. Or even some snipits from dialplan? Regards Daniel
Johnson
Systems Administrator / Systems Development Scanning Systems Australia 
Office: +61 7 3387 5555 Facsimile: +61 7 3387 5588 E-mail: da...@scanningsystems.com.au Website: http://www.scanningsystems.com.au |
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